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(513)771-3377
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Repair Request Form

Submit a request to repair or replace damaged or lost items.

Whether you need your office furniture fixed or a replacement key to your filing cabinet, we’ve got you covered. To ensure the quickest response, please fill out all fields so that we can better assist you.

    Client Information







    Billing Information (If Different)



    Product Information

    Was this product purchased through OstermanCron?
    YesNoUnsure
    If yes, please list your Account Executive and/or Proposal or Customer number:

    Please indicate which area the issue is related to?
    Warranty IssueBroken Part/Need ReplacementService QuotesOther


    Description of Damage

    Attach a photo of damage:

    Attach a photo of furniture tag/sticker

    NOTE: Manufacturer tag information can typically be found on the underside of the chairs, the inside base panel of systems panels, under the worksurface or inside the drawer of desk components.
    Examples of what you are looking for are S/O#’s, Ack#, Serial#, Model#. This information is on the tag. Please provide all the information from the manufacturer tag or attach a photo above. If the warranty pertains to the arm of a chair, please indicate if it is the right or left arm as you are seated.

    Ship-To Address






    Comments or Questions?

    Contact Us

    10830 Millington Court Cincinnati, OH 45242
    513-771-3377
    oc-info@ostermancron.com
    Send us a Message
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    Services Offered

    • Design Services
    • Furniture Delivery & Installation
    • Move Management
    • Project Management
    • Reconfiguration
    • Repair Request Form
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    OstermanCron is a premiere office furniture dealer in Greater Cincinnati, Northern Kentucky, and Dayton, Ohio dedicated to creating effective workspaces that enhance productivity while expressing your personality.
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