Customer Service – Why it Matters
On average it costs approximately 5x more to attract a new customer than it costs to retain an existing customer. Customer service is a vital…
On average it costs approximately 5x more to attract a new customer than it costs to retain an existing customer. Customer service is a vital…
Woof! I’ve heard the humans say, “Time flies when you’re having fun,” and I have been having a LOT of fun lately! I love taking…
Masks, Vaccines, empty open offices…The world has significantly changed over the last year. There are so many thought leaders weighing in on what the future…
Yawn… and Stretch… yes, this part of my daily work routine. My job consists of a lot of lounging and naps. I am excited to…
It all started with the Mini Heart back in 2013. Three companies- Champlin Architecture, OstermanCron, and Williams Interior Designs- joined forces to assemble a team…
In the fields of architecture, interior design, and furniture design many of us are familiar with the concept, “Form follows function.” Aesthetics should lend to…
Want to bring a new vibe to your office space? Etc. is the product line for you. Kimball and National have joined together to create…
Woof woof, have you missed me? Last year I thought I was going to write a regular blog about my visits to OstermanCron, but then…
Throughout the past few months, most of us have spent more time at home than ever before. With a new schedule comes new habits, and…